Privacy Policy

tk972 is a safe and reliable online entertainment platform. We believe that protecting the privacy of your personal information is one of our highest responsibilities. The purpose of this privacy policy is to clearly inform you about what information we collect, why we collect it, how we store it, and under what circumstances it may be shared with third parties.

By registering on our platform or using our services, you consent to the processing of information as described in this policy. This policy may be updated from time to time, and you will be notified of any significant changes in a timely manner. We are always committed to ensuring the proper protection of your information.

We collect various types of information to improve the quality of our service and to meet legal obligations.

2.1 Information You Provide Directly

When you create an account or use services at tk972, you may be asked to provide the following information:

• Full name and date of birth (for age verification)
• Valid email address and mobile number
• Residential address
• Identity document details (national ID card or passport, where applicable)
• Payment information — details related to bKash, Nagad, Rocket, Upay, or bank accounts

2.2 Automatically Collected Information

The following technical information is automatically logged while you use our platform:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Time of site access, pages visited, and duration of stay
• Referral source (which link or search brought you here)
• Cookie and session data

2.3 Transaction-Related Information

A complete record of your financial activity — deposit amounts, withdrawal amounts, betting history, bonus usage, and overall transaction records — is retained.

The information collected is used for the following purposes:

• Account Management: To handle registration, identity verification, and account security.
• Service Delivery: To process transactions on your account and manage deposits and withdrawals.
• Customer Support: To resolve your complaints and questions through our 24/7 support team.
• Fraud Prevention: To detect unusual activity and maintain account security.
• Legal Compliance: To maintain records necessary for complying with applicable laws and regulations.
• Platform Improvement: To analyze user experience and improve the quality of our services.
• Responsible Gaming: To monitor playing patterns and identify potentially problematic gaming behavior.

tk972 does not sell or rent your personal information to third parties. However, limited information may be disclosed in the following circumstances:

4.1 Service Provider Partners

We work with trusted third-party partner organizations for payment processing (bKash, Nagad, Rocket, Upay, and bank transfer services) and for managing technical infrastructure. These partners receive only the information necessary for their assigned tasks and are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

We are required to provide information to authorities when required by court order, government investigation, or applicable law. Where possible, we will try to notify you in advance in such cases.

4.3 Fraud Prevention and Security

Limited information may be shared with relevant authorities when needed to detect and prevent fraudulent activity, or to protect the security and integrity of the platform.

4.4 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, user information may pass to new ownership, but this privacy policy will remain in effect.

tk972 takes industry-standard technical and organizational measures to keep your information secure:

• SSL Encryption: All data exchanged between the website and our servers is encrypted using SSL/TLS technology.
• Secure Data Storage: Personal information is stored in encrypted databases and regular security audits are conducted.
• Access Control: Only authorized personnel and systems can access your personal information.
• Two-Step Verification: An additional layer of verification is provided to enhance account security.
• Regular Security Reviews: Our security systems are reviewed regularly to identify potential vulnerabilities.

Cookies and similar technologies are used on the tk972 website. Cookies are small text files stored on your device that help improve the functionality of the website.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to monitor website usage and improve the experience.

6.2 Cookie Controls

Non-essential cookies can be turned off by changing your browser settings. Please note that disabling cookies may limit some functionality of the website.

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Active Accounts: All information is retained for the duration that the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a defined period for legal and regulatory reasons.
• Transaction Records: Financial transaction details are required by applicable law to be retained for a defined period.

You have the following rights regarding your personal information:

8.1 Right to Access

You may request to know what information we hold about you and to receive a copy of it.

8.2 Right to Correction

If any information stored about you is incorrect or incomplete, you may request that it be corrected. Profile information can be updated directly in your account settings.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained for legal or regulatory reasons.

8.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes. For any such request, please contact our support team.

tk972 is for persons aged 21 and above only. We do not knowingly collect personal information from minors. Age is verified during the registration process. If we become aware in any way that information has been collected from a minor, we will promptly close that account and delete the associated information.

If a parent or guardian believes their child is using our platform, please contact our support team immediately.

The tk972 platform may at times reference third-party services (such as payment gateways or game providers). These third parties have their own privacy policies and we are not responsible for their data processing practices. You are advised to review their policies before using their services.

tk972 reserves the right to review and update this privacy policy as needed. Any significant changes will be published on the website and, where necessary, users will be notified by email. Continued use of the platform after a policy change will be considered acceptance of the new policy.

The date of the last update is noted at the top of this page. Visit this page regularly to stay informed about any changes.