tk972 Terms & Conditions

1.1 Eligibility

To create an account or use any service on the tk972 platform, you must meet the following conditions:

• You must be at least 21 years of age.
• You have the legal capacity to enter into a contract as a valid individual.
• You are using this platform voluntarily and of your own judgment.
• You are not in any established or recognised state of vulnerability that could affect your ability to make decisions.

1.2 Changes to Terms

tk972 reserves the right to modify, amend, or cancel these terms at any time. Updated terms will take effect from the moment they are published on the platform. Your continued use of the platform after any changes will be considered acceptance of the new terms. Users are advised to review this page regularly.

1.3 Language & Communication

These terms have been prepared in Bengali and the Bengali version shall be considered final. tk972 provides customer support in both Bengali and English. For any questions or disputes, communication may be conducted in Bengali.

2.1 Registration Information

When creating an account at tk972, you must provide accurate, complete, and truthful information. If false or incorrect information is provided, tk972 reserves the right to immediately close the account and forfeit any accumulated funds. National ID card or passport details may be requested for identity verification.

2.2 One Account Policy

Each user may create only one account. If a person is found to have multiple accounts, all accounts will be closed and accumulated funds will be forfeited. tk972 reserves the right to investigate cases where multiple accounts are operated from the same household or IP address.

2.3 Account Security

It is your sole responsibility to keep your login details (username and password) completely confidential. You are responsible for all activity carried out through your account. If you believe your account details have been compromised, notify our support team immediately.

3.1 Accepted Payment Methods

tk972 supports the following payment methods in Bangladesh:

• bKash — Mobile banking service
• Nagad — Digital financial service
• Rocket — Dutch-Bangla mobile banking
• Upay — Digital payment service
• Bank Transfer — Major Bangladeshi banks including Islami Bank, Dutch-Bangla Bank, and BRAC Bank

3.2 Deposit Limits

The minimum deposit amount is ৳200 (for each method). The maximum deposit limit is determined by the account's verification level and payment method. tk972 reserves the right to review any unusual or suspicious transactions.

3.3 Withdrawal Conditions

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals must be made using the same method used for the deposit. Withdrawals may be held until any outstanding bonus wagering requirements have been met.

3.4 Transaction Verification

tk972 reserves the right to verify any transaction to ensure financial security. Withdrawals may be delayed until identity verification documents are submitted. If money laundering or fraud is suspected, the account and funds may be temporarily suspended.

4.1 Welcome Bonus

tk972 offers new members a 100% bonus up to ৳5,000 on their first deposit. For example: depositing ৳1,000 gives you a ৳1,000 bonus — making your total balance ৳2,000. Depositing ৳12,000 or more caps the bonus at ৳5,000 — making your total balance ৳17,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount. Wagering is calculated on the bonus amount only — not on the combined total of deposit and bonus. Example: ৳1,000 bonus × 15 = ৳15,000 must be wagered before bonus winnings can be withdrawn.

4.3 General Bonus Rules

• Each bonus offer may only be claimed once.
• Funds cannot be withdrawn directly from the bonus balance — only winnings can be withdrawn after the wagering requirements have been met.
• Attempts to collect bonuses using multiple accounts will result in account cancellation.
• tk972 reserves the right to modify or cancel any bonus offer at any time.
• In cases of bonus abuse or fraud, the bonus and related winnings will be forfeited.

5.1 VIP Levels

tk972 has four VIP levels that can be progressed through based on regular play:

• Bronze — Up to 0.2% weekly cashback
• Silver — Up to 0.4% weekly cashback
• Gold — Up to 0.6% weekly cashback
• Platinum — Up to 0.8% weekly cashback

5.2 Cashback Terms

Cashback is calculated each week based on net losses. The cashback amount is generally credited to the account by Monday. Cashback bonuses have no wagering requirements — they can be used directly or withdrawn (minimum withdrawal limit applies). tk972 reserves the right to change the terms of the VIP program at any time.

6.1 Game Results

All game and betting outcomes on tk972 are determined by an independent Random Number Generator (RNG) technology. Regular third-party audits are conducted to ensure fair play. If a game is not completed due to a technical issue, the stake will be returned.

6.2 Prohibited Activities

The following activities are strictly prohibited on the tk972 platform:

• Using any software, bot, or automated system to operate games
• Exploiting any vulnerability or technical flaw in the platform
• Attempting to hack or steal the information of other members
• Money laundering or any unlawful financial activity
• Bonus fraud or gaining an advantage through multiple accounts
• Applying coordinated betting strategies against other members

6.3 Right to Cancel Bets

tk972 reserves the right to cancel bets in the following circumstances: a technical fault in the system, clearly incorrect odds or probabilities being displayed, verified fraud or manipulation, and unusual circumstances outside of our control. In such cases, the stake amount will be returned.

7.1 Data Collection & Use

tk972 collects user registration information, transaction details, and platform usage data. This information is used solely for account management, identity verification, fraud prevention, and service improvement. Data is not sold to third parties. For more details, see our Privacy Policy.

7.2 SSL Security

All data transmitted on the tk972 platform is protected by SSL (Secure Socket Layer) encryption. Your financial information and personal details are stored in accordance with the highest security standards. We conduct regular security audits.

8.1 Responsible Gaming Commitment

tk972 is committed to responsible gaming. We encourage users to make use of the following tools:

• Set deposit limits — daily, weekly, or monthly
• Set session time limits
• Use the self-exclusion option
• Keep reality-check notifications enabled

8.2 Protection of Minors

tk972 is strictly opposed to gambling by minors. Any person under the age of 21 is completely prohibited from creating an account or playing games. If an account belonging to a minor is found, all funds will be forfeited and the account will be cancelled. Please ensure that minors in your household cannot access tk972.

8.3 Support & Advice

If you feel that you or someone you know is suffering from a gambling addiction, our 24/7 support team is ready to help. Contact a specialist organisation for professional counselling. For more details, see our Responsible Gaming page.

9.1 Copyright & Trademarks

All content on the tk972 website — logos, text, graphics, software, interface design, and other elements — is owned by or licensed to tk972. Copying, reproducing, distributing, or using any content for commercial purposes without prior permission is strictly prohibited.

9.2 Permission for Personal Use

Use of the tk972 platform for personal, non-commercial purposes is permitted. Third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, etc.) hold their own intellectual property rights, which are governed by the respective provider's terms and conditions.

10.1 Service Disruption

Every effort is made to ensure uninterrupted service on the tk972 platform. However, service may be temporarily unavailable due to technical issues, network disruptions, maintenance work, or circumstances beyond our control. In such cases, tk972 bears no liability for any financial loss.

10.2 Third-Party Services

tk972 is not responsible for the actions or failures of third-party game providers, payment processors, or other service providers. If an issue arises with a third-party service, you may contact the relevant provider directly, though tk972 will try to assist as an intermediary.

10.3 User Responsibility

You are solely responsible for all activities carried out from your account. tk972 will not be liable for any inconvenience in games or bets caused by internet connection issues, device malfunctions, or personal circumstances.

11.1 tk972's Rights

tk972 may temporarily suspend or permanently close any account in the following circumstances:

• Any violation of these terms and conditions
• Fraudulent or suspicious activity
• Providing false information or identity fraud
• Bonus abuse or operating multiple accounts
• At the direction of law enforcement authorities

11.2 Voluntary Account Closure

You may voluntarily close your account at any time. Before closing, please request any pending withdrawals and ensure all wagering conditions are met. In the case of self-exclusion, re-registration may be restricted for a specified period in accordance with the responsible gaming policy.

12.1 Filing a Complaint

For any dispute or complaint, please contact our customer support team first. Submit your complaint via live chat or email ([email protected]). When reaching out, please provide your account details, the date and time of the incident, and any relevant information.

12.2 Resolution Process

tk972 reviews all complaints fairly and impartially. Relevant funds may be temporarily held during an investigation. If both parties cannot reach an agreement, the dispute will be referred to neutral mediation for resolution.

13.1 Customer Service

The tk972 customer support team is available seven days a week, 24 hours a day, in both Bengali and English. You can reach us through the following channels:

• Live Chat — Available directly on the platform 24/7
• Email — [email protected]

Please contact us for any questions or clarifications regarding these terms and conditions.